Facilitator, Coach or Coordinator?

16 08 2009

Cross-posted on the TechLearning Advisors Blog

What’s your job title? Yesterday I asked my twitter network the following question:

And received a lot of interesting responses:

Most of us share similar responsibilities, yet we have a wide variety of titles. Just looking back at my own experience over the last ten years in three different schools, my job titles have ranged from Technology Facilitator to Academic IT Coordinator, to 21st Century Literacy Specialist, to Technology Coach, to Technology and Learning Coordinator.

What is it about technology in education that makes it so difficult to define roles that everyone can agree on and understand? Even though we’ve had technology in schools for decades, it still seems like we’re making it up as we go along.

For the last few years I’ve been wondering if there are more established roles, that already exist (and are well-understood) in many schools, which could provide a model for this type of support position. Just because technology often deals with new ways of thinking about education, doesn’t mean that the process of supporting those new ways of thinking has to be different.

Looking at Librarians

When I first arrived at ISB two years ago, I realized just how much librarians have in common with technology facilitators. What impressed me most was the extensive research in the field of librarianship about the process (and effect) of collaboration among colleagues. Although the day-to-day tasks of a librarian versus a technology facilitator might be very different; the established, research-based process of collaboration, which librarians have been refining for decades, certainly provides an interesting inspiration for technology facilitation.

Considering Coaching

With the change in my position this school year, I’ve been thinking a lot about what another established educational role might have to offer technology facilitators: the Instructional Coach. This week, our fabulous visiting consultant, and experienced Literacy Coach, Maggie Moon, attended our Coaching team meeting. She shared an overview of her successes and pitfalls to avoid as a coach:

  • A coach’s 3 major tasks in order of priority are: in the classroom (with teachers & kids, 1:1 or with groups of teachers), out of the classroom (with teachers, 1:1 or with groups of teachers), prep & planning.
  • As a coach, begin with a vision of what you think teachers should/could do. What does the “ideal” teacher look like? How will we see the evidence that our teachers are meeting these expectations?
  • Teaching teachers is just like teaching students: always explain things clearly & succinctly, and remember to show not just tell.
  • Always focus more on the process of teaching well, rather than the content that needs to be taught. Let the content come through as you model best practice instruction.
  • Be sure to track teacher progress by using a conferring notebook with items you’ve been trying to teach, times you are going in to see the teachers doing it (checklist), quality of what teachers are doing – use this to plan more in-classroom work.
  • Have teachers bring student work with them during meeting time so there is evidence of what they are doing and students are learning.
  • Getting started: keep it small, cycle through grade levels (work with 2 grade levels a month, go into classrooms and check in 1:1 with the other grade levels).  Sometimes it makes sense to start with groups to plant seeds, and then continue 1:1.

3 Phases of coaching (rotate through these phases – always possible to return to any of the previous stages):

1. Modeling: in the classroom, you’re teaching the class while the teacher is watching.

  • Pre-conference: Be clear about setting up, discuss with the teacher beforehand what you’re doing & what to watch for and notice. Strategy: use guide sheets which gives structure of how lesson will go and the main components to keep teachers active during lessons
  • In the classroom: Model best practice
  • Post-conference: You reflect at the end of the lesson on what you felt went well, what you would change, to model reflection – reinforcement & refinement. Then, ask teachers what they notice (what questions does this raise?). Then discuss: “how does what you saw me do, differ from what you do?” (what’s different?). Finally, ask “whatever you just saw, how will that change what you do in your classroom?”

2. Coaching: in the classroom, the teacher teaches & you watch (next to them) – give feedback in the moment

  • Start with a reflection with the teacher, ask them what they felt went well, always focus on the positive and be complimentary (any issues, record them and save them for later).
  • If there are content issues (incorrect information), share this right away; issues with methods should be saved for later.

3. Co-teaching (good when you’ve planned a unit over time, building relationships)

Looking over Maggie’s coaching suggestions, I can easily see how all of them are relevant to technology facilitation. From the goal of being in the classroom as a top priority, to focusing on the process not the content, to starting small; everything Maggie shared fit closely with my experience and understanding of technology facilitation.

It’s particularly interesting to me that the process of coaching can be expressed in such concrete steps, so no matter what the grade level or content, Maggie follows a clear process that results in quality collaboration and teaching.

Although I like to think I follow a “process” myself, I feel that, in practice, technology facilitation is often far less systematic. Because it’s so organic, technology facilition can tend to be more individualized – different for each project and teacher. Although I love the fact that everything I do is tailored for each teacher, it’s possible that, as facilitators, we end up re-inventing the wheel each time, simply because we don’t have a systematic approach.

In fact, as Maggie was sharing her tips, our science and math coaches were nodding along with the terminology and processes she described, demonstrating that instructional coaching across content areas shares a vocabulary and philosophy that is worth investigating.

Final Thoughts

Although I can appreciate how much both librarians and coaches have to offer technology facilitators, I still feel that there is something different about technology. When Literacy Coaches are helping teachers learn how to teach reading better, those teachers still know something about teaching reading, they know how to read a book, they know how to spell, and how to write, because the tools of the subject are familiar to them. Technology doesn’t share the same tradition in schools. So what happens when the content area is just as new to the teacher as the best practice teaching?

And then of course, the technological support has to be considered. It would be great to focus solely on the pedagogy, but who deals with the broken projector and the students that can’t log in? I’m sure these are some of the reasons why we have so many different job titles and descriptions.

Clearly, while we can definitely benifit from the extensive experience of librarians and coaches in schools, there is more to a technology support role that needs to be included. So, I’m left wondering:

  • What is still undefined in our conception of the role of a technology facilitator/coach/coordinator?
  • How can we start building consensus on our roles in schools?
  • What can’t we find that’s relevant to technology support when examining more established positions in schools?
  • What does your job description include?



Writer’s Workshop Goes Digital

3 05 2009

Here at ISB we use the Reader’s and Writer’s Workshop model of literacy instruction. We have been fortunate to have the wonderful Maggie Moon consult with us on a regular basis over the last two year.

Working with Maggie MoonOne of the best things about working with Maggie is that she is open-minded about what literacy can mean and how to ensure we meet the needs of our students in today’s world. Last year we started on a path to define digital literacy and to see how we can fit (at least some) aspects of digital literacy into the Workshop model (which does not reference anything beyond the traditional view of reading and writing).

This year, with the addition of Jeff and Tara, we are continuing to push forward and have begun to develop a full Writer’s Workshop unit focused on digital literacy. Our plan is to implement this unit in September of 2009 in grade 5, with Tara, Jeff and I co-teaching in our 7 grade 5 classrooms (that’s going to be an interesting logistical nightmare, since they all teach Writer’s Workshop at the same time and there’s only 3 of us and 7 of them…)

We are only in the initial stages of the planning process, following the Understanding by Design format, and I would love to get some feedback from you!

Here’s what we’ve got so far (we’re using a Google Doc, so planning updates can be found here):

Personal Narrative with Blogging

Enduring Understandings

Students will begin to understand:

  1. Purpose and audience for communication determine the appropriate media choice.
  2. Design and layout impact the quality and effectiveness of communications.
  3. reflect on, organize, analyze, interpret, and synthesize information effectively communicate and create ideas.

Students will begin to understand:

  1. Writers attempt to have a story unfold in a show, not tell, fashion through well-chosen details that make a story come alive

Essential Questions

How do I effectively communicate?

GRASPS Task (still working on the wording here, essential the entire blog will be the task)

Build Understanding Through the 6 Facets:

Explain: Reflective blog post: After collecting entries: try various stories to see how it goes – select a story and improve it, why did you choose this story?

Interpret: personal narrative practice, once you’ve selected your story, what is this story really about?

Have Self-Knowledge: Author’s message – the way you write and present the story shows the significance of the story to the reader. Reflective writing after – why did you write this story this way, how does it reflect you? What was challenging for you? What do you understand about yourself from writing this?

Have Perspective: Reflection: who is your audience, why/how would you change this story for a different audience (how do you change the way you write based on your audience?) – during revision, write the same story for a different audience – how do you change your writing for different audiences.

Empathize: after the blog post is up, how do you respond via the comments (to something that you don’t have a connection with).

Apply: Design your blog post for your audience, choosing images, paragraph spacing, headings, etc (choosing an image that shows depth and connects to your post)

Practical:

  • Allow students the choice to either write in Writer’s Notebook first or directly on the computer
  • Have students write in MS Word before posting online (to avoid technical issues)

Mini-lessons:

  • Teacher models same sort of writing as the students are doing. Write a portion of personal narrative and then show how you would change it for a different audience. Give students the choice of who their new audience is.
  • What does good blogging look like? (synthesis, analysis – not just copy and paste)
  • Students link to other sites in his/her writing (for example, if you snorkeled on Phuket, link to a Phuket site)
  • Students reflect on why he or she is choosing this piece of writing.
  • Commenting and how to make it constructive. Set a minimum expectation of how many comments a student must write on someone else’s writing.
  • Students incorporate comments from others and make revisions to his/her own writing based on these.
  • Final reflective blog post linking back to prior drafts, comments by their audience that helped change their minds, and reflect on how the interaction with their audience helped improve their writing.
  • Choosing and inserting an image, citing sources for images

Timeline:

First 8 instructional days: brainstorming in the writer’s notebook, across those 8 days, choose 2-3 stories to post on the blog (reflect online why they chose those three) – these posts should be in draft form, then students will choose 1 to stick with and take through the writing process (reflect online why they chose the final story)

Final Thoughts

One of the reasons we’re doing this as a discrete unit is so that teachers can see how it will fit within the Writer’s Workshop model. We’re hoping to do it early in the year so that teachers and students can take advantage of this new model of writing throughout the year. Personally, I hope we’ll end up using these blogs as ePortfolios by the end of the year, but I don’t know if that will happen.

What do you think? How does this look? What are we missing? What needs to be revised?